Privacy Policy Details
Your information is treated with care and complies with Malaysian law
Introduction and Overview
At Proxalivon, your privacy is our top priority. This document explains how we collect, use, and protect your data when you use our mindfulness and attention management services.
By using our website and accessing our offerings, you agree to how we handle personal information under Malaysian privacy standards and GDPR.
Data We Collect
We collect details you provide such as contact, topic areas, and preferences, as well as technical data like device type and browser information.
Directly Provided Information
- • Contact details shared via forms
- • Feedback or inquiries sent directly
- • Preferences you choose in your profile
- • Topics you mark as interests
- • Communications history with our team
Automatically Collected Data
- • Browser and device details
- • Location estimates from IP address
- • Time and date of site visits
- • Referring website links, if any
- • Cookie and analytics settings
How We Use Data
Information helps us respond to queries, personalize sessions, maintain site functionality, and improve offerings.
- • Respond to your messages
- • Improve site experience
- • Personalize mindfulness content
- • Communicate about updates
- • Maintain record of feedback
- • Enhance session recommendations
- • Ensure technical stability
Your Privacy: We follow strict security and confidentiality standards to manage your data in accordance with Malaysian regulations.
Data Sharing Choices
Your data is never sold or shared with unrelated third parties. Only service partners directly supporting session delivery may receive limited information when needed.
Trusted Partners
Partners working with us are required to uphold our privacy standards and only have access to data needed for session operation.
Legal Duties
We may disclose information if required by Malaysian law or for legal compliance.
Anonymous Data Use
Aggregated or anonymous data helps us improve our service but cannot identify individuals.
Your Privacy Rights
You may request to view, update, correct, or delete your personal information by contacting us any time.
- • Ask about data stored about you
- • Request corrections to your data
- • Request data deletion when no longer needed
- • Obtain a copy of your data
- • Ask us to stop using your info
- • Limit processing in certain cases
To exercise any privacy rights, email our team and we’ll respond within a reasonable time.
Information Security
We use a combination of technical and organizational steps to keep your personal data secure.
Technical Safeguards
- • Encrypted connections and servers
- • Frequent security audits
- • Regular software updates
- • Controlled admin access
Organizational Controls
- • Team privacy training
- • Limited access on a need basis
- • Security policy reviews
- • Quick response to incidents
Data Retention Policy
Your information is stored only as long as needed for service purposes or legal compliance, after which it is removed securely.
- • Account details are deleted on closure
- • Practice feedback is periodically cleared
- • Message history retained as needed
- • Minimal info kept for payments
- • Preferences deleted upon request
We regularly review what information is necessary to hold.
International Data Transfers
If your data is processed outside Malaysia, we use safeguards and meet data protection requirements.
- • Legal data transfer agreements
- • Standard security protocols
- • Partners with strong privacy rules
- • User rights remain protected
Cookie Policy Information
We use cookies for site functionality, analytics, and user experience improvements. See our Cookie Policy for details.
Types of Cookies
- • Used for site access and features
- • Help monitor and improve service
- • Remember your content settings
- • Enable customization options
You can adjust cookie preferences anytime in your browser settings.
Privacy Policy Updates
We will update this policy as necessary and notify users about any significant changes.
- • Website banners for changes
- • Email notifications for major updates
- • Documented change history
- • Query channel for questions
Check this page regularly for latest updates.
Contact for Privacy Queries
Reach out if you would like to know more about our privacy approach.
Proxalivon
Level 27 Penthouse, Centrepoint North, Mid Valley City, Lingkaran Syed Putra, Kuala Lumpur 59200 Malaysia
Phone: +60 6-618 2168
Email: content@proxalivon.sbs
Last reviewed: February 19, 2026
Effective from: February 19, 2026